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1. Who we are and what this is

Slate AI Teleprompter (the “App”) is provided by New Level Apps LP, a limited partnership registered in England and Wales under number LP023145, registered office 85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT (“we”, “us”, “our”).

These Terms of Use (the “Terms”) are a contract between you and us. They govern your use of the App. By downloading or using the App you agree to them. If you do not agree, do not use the App and delete it.

Our Privacy Policy explains how we handle personal data and forms part of these Terms.

Contact: support@slateteleprompter.com

2. Who may use the App

You must be at least 16 years old to use the App. By using it you confirm that you are, and we rely on that confirmation. If we become aware that a user is under 16, we may terminate access.

If you are using the App on behalf of a company or organisation, you confirm that you have authority to bind it to these Terms, and both you and that organisation are bound.

You must not use the App if you are barred from doing so under the laws of your country, under any applicable sanctions or export control regime, or under Apple’s App Store terms.

Not for regulated data. The App is a general-purpose consumer product. It has not been designed, tested or certified to meet the requirements of sector-specific regulation, including the US Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach-Bliley Act, the Federal Information Security Management Act (FISMA), PCI-DSS, or any equivalent regime in any country. If you are subject to any such regime in respect of the information you would be handling, you must not use the App for that purpose.

In particular, you must not enter protected health information, patient records, financial account information, government identification numbers, payment card data, or other regulated or specially protected data into the App or into its AI features. We give no warranty of suitability for any regulated use, and Section 13 applies to any consequence of using the App in breach of this paragraph.

3. Your licence to use the App

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service, for the duration of your entitlement.

The App is licensed to you, not sold. We and our licensors retain all rights not expressly granted.

You may not, and may not permit or enable anyone else to:

copy, modify, translate or create derivative works of the App;
reverse engineer, decompile or disassemble the App, or attempt to derive its source code, except to the extent this restriction cannot lawfully be excluded;
rent, lease, lend, sell, sublicense, redistribute or make the App available as a service to third parties;
remove or obscure any proprietary notices;
circumvent, disable or interfere with security, entitlement, licensing, metering or rate-limiting features, including any attempt to obtain paid features or additional AI usage without paying for them;
extract, intercept, expose, resell or reuse our API credentials, access tokens, endpoints, prompt templates, system prompts or model access for any purpose outside ordinary use of the App by you as an individual;
use the App, or any part of it, to build, train, benchmark or improve any competing product or machine learning model;
access the App by automated means, at automated frequency, or at a scale inconsistent with individual human use;
use the App in a way that imposes an unreasonable load on our infrastructure or on any third-party service we rely on.

Each of the restrictions in this section is a material term. Breach of any of them entitles us to suspend or terminate your access immediately, and to seek damages and any other remedy available to us.

3A. Technical requirements

The App requires a compatible Apple device and operating system version, sufficient free storage on the device, working camera and microphone hardware, and — for AI features — an active internet connection. The minimum requirements are stated on the App Store listing and may change as the App develops. It is your responsibility to check that your device meets them before you buy.

We aim to keep the App working on current versions of iOS and on current devices, but we do not guarantee that it will work with:

any particular device or device generation;
any future, beta or pre-release operating system version;
any device that has been jailbroken, modified, or is running modified system software;
any specific combination of third-party hardware or accessories.

Support for older operating system versions and older devices may be withdrawn in a future update. Withdrawal of support for a device or OS version we no longer maintain is not a defect in the App, and an update that raises the minimum requirements is not a reduction in what you purchased. Where an update would stop the App working on your device, you are not obliged to install it, but we cannot guarantee that an older version will keep working.

We reserve the right to change the technical requirements. Where a change would materially affect existing users, we will give notice as set out in Section 10.

4. Your content is yours

You own everything you create with the App. That includes:

the video and audio you record;
the scripts you write, paste or import;
the scripts the AI generates for you, to the extent such text is capable of being owned. As between you and us, we assign to you all rights we may have in output generated for you, and we make no claim to it.

Your recordings and scripts are stored on your device. We do not receive, store, access, review or back them up. We claim no licence over them — not to use them, not to display them, not for marketing, not for training any model, not for anything.

Because we never hold this content, we cannot recover it for you if you lose or reset your device, delete the App, delete a project, or if your device fails. Keeping backups of anything that matters is your responsibility. We have no obligation to store, back up or restore your content and no liability for its loss.

Your responsibilities for what you create

You are solely responsible for:

having all rights, permissions and consents needed for any material you import into the App or include in a recording;
every recording you make, including where other people appear or are heard in it, and for obtaining whatever consent the law where you are requires before recording anyone;
complying with recording, wiretap, image-rights, publicity and privacy laws that apply to you;
everything you publish, broadcast or say using a script produced with the App.

We do not review, moderate or approve anything you create. We have no obligation to do so.

4A. Support

We provide support by email at support@slateteleprompter.com. We aim to reply within a few business days.

We do not offer a service level agreement, and we do not guarantee any response time, or that any particular issue will be diagnosed, reproduced or resolved. Support is provided for the current version of the App, and we may ask you to update to the latest version before we can help.

Because your recordings and scripts are stored only on your device, we cannot recover lost content for you and support cannot include content recovery. See Section 4.

Apple has no obligation to provide any maintenance or support for the App.

5. AI features

The App can generate and rewrite scripts using a third-party artificial intelligence service.

How it works. When you request generation, the text of your request is sent from your device to the AI provider, which returns generated text. The Privacy Policy sets out what is sent, where it goes and how long it is kept.

Accuracy. Generated text is produced by a statistical model. It can be inaccurate, incomplete, outdated, biased or entirely fabricated, including facts, figures, names, dates, quotations and citations that look plausible but are wrong. You must review and verify anything you intend to say publicly. We do not check generated content, and we give no warranty that it is accurate, current, original or fit for any purpose.

Not professional advice. Generated scripts are not legal, medical, financial, tax or other professional advice and must not be relied on as such. If you need professional advice, consult a qualified professional.

Not unique. Other users may receive similar or identical output from similar prompts. We do not warrant that generated text is original, or that using it will not infringe a third party’s rights. Verify before you publish.

Your decision, your responsibility. You decide whether and how to use generated text. You are responsible for what you say on camera and for anything you publish, including any consequence of relying on generated content without checking it.

We may change the provider and the model. The AI provider, the model, its version, its capabilities and its output quality may change at any time without notice, including as a result of decisions by the provider that are outside our control. We do not promise any particular provider, model, model version, speed, style or quality of output, and a change of any of these is not a defect or a reduction in what you purchased. Where the App names a specific model on a paywall or in marketing, that reflects what we use at that time.

Do not submit. You must not submit to the AI features any material that:

contains confidential information, trade secrets, or personal data about other people that you are not entitled to disclose;
is unlawful, defamatory, harassing, hateful, or promotes violence or discrimination;
sexualises minors or depicts them inappropriately in any way;
is intended to deceive — including impersonating a real person, fabricating quotations or statements attributed to real people, or generating content designed to be mistaken for a genuine news report, official communication, endorsement or record;
infringes anyone’s intellectual property, privacy or publicity rights;
is intended to produce malware, weapons instructions, or other material that could cause serious harm;
violates the acceptable use policy of our AI provider, as it applies from time to time.

If you submit personal data about other people to the AI features, you do so on your own account and as the controller of that data. You are responsible for having a lawful basis to do so and for meeting any obligations you owe those people.

Availability and limits. AI features depend on a third-party service and an internet connection. They may be slow, degraded, interrupted, unavailable or discontinued. We may apply reasonable rate limits and usage controls, including to protect against automated, commercial-scale or abusive use, and we may suspend AI features for any device or entitlement where we reasonably believe such use is occurring. Rate limits applied to prevent abuse are not a reduction in what you purchased.

6. Acceptable use

You must not use the App:

for any unlawful purpose, or in breach of anyone’s rights;
to record anyone without the consent required where you are;
to harass, threaten, defraud, defame or impersonate anyone;
to create content that is sexual material involving minors, or that facilitates serious harm;
to resell, share or provide access to your entitlement to anyone else.

7. Subscriptions, free trials and automatic renewal

The App offers auto-renewing subscriptions, some with a free trial, and a one-time purchase. What is available and at what price is shown in the App before you buy.

Auto-renewing subscriptions

Payment is charged to your Apple ID account at confirmation of purchase.
Your subscription renews automatically at the then-current price for the same period, unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
You can manage and cancel your subscription in Settings → [your name] → Subscriptions on your device. Deleting the App does not cancel your subscription.
We will give you at least 30 days’ notice before any price increase takes effect, and you may cancel before it applies. Where Apple requires your affirmative consent to a price increase, your subscription will not renew at the new price without it.
Family Sharing is available for subscriptions. If you enable it, members of your Apple Family Sharing group can use the subscription’s features. Any usage allowance, rate limit or fair use limit attached to the subscription applies to the group as a whole and is not multiplied by the number of members, and each member is bound by these Terms. You remain responsible for the subscription and for its use by members of your group.

Free trials

If a free trial is offered, it converts into a paid subscription automatically at the end of the trial unless you cancel at least 24 hours before it ends. The App will tell you the trial length, the price after the trial, and the renewal period before you start it.
Any unused portion of a free trial is forfeited if you buy a subscription during the trial.
Free trials are limited to one per Apple ID. We may refuse or withdraw a trial where we reasonably believe it is being used to obtain repeated free access, including through multiple accounts or devices.

One-time (“lifetime”) purchase

A one-time purchase gives you a perpetual licence to the App’s teleprompter and recording features. Those run on your device, and we will not move them behind a subscription for you later.

AI script generation is different, because every generation costs us money paid to a third-party provider. A one-time purchase therefore includes a fair use allowance of 1,000 AI generations per calendar month. This allowance:

is stated in the App before you buy, and is part of what you are paying for;
resets on the first day of each calendar month and does not roll over;
counts one generation for each script the AI successfully produces for you. Requests that fail or return nothing do not count against it;
can be topped up by subscribing, if you somehow need more;
will not be reduced for anyone who has already purchased. If we change the allowance, the change applies only to purchases made after the change takes effect.

Separately from the monthly allowance, each individual request is subject to a limit on the length of the text you submit and the length of the script returned. Those limits are generous for ordinary use and are there to keep one request from consuming a disproportionate share of the service.

If the cost of AI generation makes a previously stated allowance genuinely unsustainable, we will contact affected purchasers before making any change and offer a fair alternative, which will include the option of a refund.

A one-time purchase is for you alone and is not available through Family Sharing. It unlocks the App on devices signed in to the Apple ID that made the purchase, and it can be restored on those devices. Unlike a subscription, it cannot be shared with members of an Apple Family Sharing group.

“Lifetime” means the lifetime of the App as a commercially available product, not your lifetime. If we discontinue the App entirely, Section 11 applies.

We may suspend AI generation for an entitlement where usage is automated, shared, resold, or otherwise plainly outside individual personal use, and we may require you to stop before restoring access.

Payment, refunds and abuse of refunds

All purchases are processed by Apple, not by us. We never see your payment details.

Refunds are handled by Apple under its own policies — request one at reportaproblem.apple.com. We cannot issue refunds directly, but if something has gone wrong, write to us and we will help you with Apple where we can.

Where a purchase is reversed, refunded or charged back, the corresponding entitlement ends immediately. We may decline to provide the App or its AI features to anyone with a pattern of reversed, refunded or disputed purchases, or who we reasonably believe is using refunds to obtain free access.

If you are a consumer in the UK or the EU, you have a statutory right to cancel a distance contract within 14 days. By starting to use digital content immediately, you may be asked to acknowledge that you lose that right once supply begins. Nothing in these Terms removes any statutory right you have that cannot be excluded — including your rights under the Consumer Rights Act 2015 in the UK, and equivalent consumer protection law in your country.

8. Our intellectual property

The App — its software, source code, design, interface, name, logo, branding, prompt templates and underlying know-how — belongs to us or our licensors and is protected by copyright, trade mark and other laws. These Terms grant you a licence to use the App. They transfer no ownership.

Feedback, suggestions and bug reports you send us are welcome, and we may use them for any purpose without obligation, attribution or payment to you. Sending feedback gives us no rights in your scripts or recordings.

9. Third-party services

The App relies on third-party services, including Apple, our AI provider, and our analytics, attribution and subscription providers. They are listed in the Privacy Policy.

We are not responsible for the acts, omissions, availability, pricing, terms or policies of those providers. Their terms govern their services. If a third-party service changes, degrades, becomes unavailable, changes its pricing, or ceases to operate, and this affects the App, that is not a breach of these Terms by us, though Sections 10 and 11 will apply if the effect is that we can no longer provide something you paid for.

10. Availability, changes and discontinuation

We aim to keep the App working, but we do not promise that it will be uninterrupted, timely, secure or error-free. We may modify, suspend, add to or discontinue features, and we may release updates that change how the App works.

If we discontinue the App or permanently remove a feature you paid for, and this materially deprives you of the benefit of what you paid for, you may be entitled to a pro-rata refund of any prepaid, unused period. Contact us and we will deal with it fairly. This does not limit your statutory rights.

We may update these Terms. If a change is material and to your disadvantage, we will give you reasonable notice — at least 30 days where practicable — through the App or another means likely to reach you, and you may end your agreement with us before it takes effect. Continuing to use the App after a change takes effect means you accept it. We will not apply changes retroactively to conduct or purchases that have already occurred. We keep a record of each version of these Terms and the date it took effect.

11. Suspension and termination

You can end this agreement at any time by cancelling any subscription and deleting the App.

We may suspend or terminate your access, in whole or in part, if:

you materially breach these Terms, in particular Sections 3, 5 or 6;
we reasonably believe your use is unlawful, fraudulent, automated, or abusive of AI usage limits;
your purchase is reversed, refunded or charged back;
we are required to by law, by Apple, or by a provider we depend on.

Where it is reasonable and safe to do so, we will warn you first and give you an opportunity to put things right. Where the breach is serious, unlawful, or risks harm to us, other users or a third party, we may act immediately.

If we terminate for a reason that is not your breach, we will refund the unused portion of anything you have prepaid. If we terminate for your breach, no refund is due, except where the law requires one.

On termination, your licence ends immediately. You must stop using the App and remove it from every device on which you installed it, and you must delete any copy of it in your possession or control. Content you created remains yours and stays on your device; this paragraph concerns the App, not your recordings or scripts.

Sections 3, 4, 5, 6, 8, 12, 13, 14, 15, 16 and 17 survive termination.

12. Disclaimers

To the extent permitted by law, the App is provided “as is” and “as available”, and we exclude all implied warranties, terms and conditions, including merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement.

We do not warrant that:

the App will meet your requirements or achieve any particular result;
it will be available, uninterrupted, timely or free of errors or vulnerabilities;
defects will be corrected;
AI-generated content will be accurate, original, lawful or suitable for your purpose;
the App is compatible with any particular device, operating system version or configuration.

Nothing in this section affects rights you have as a consumer that cannot be excluded by law. In the UK and the EU, digital content supplied to consumers must be of satisfactory quality, fit for purpose and as described, and those rights remain.

How we put things right. Where the App does not conform to what we have described, our first remedy is to repair it — normally by issuing an update — within a reasonable time and without significant inconvenience to you. Where repair is impossible, or is not done within a reasonable time, you may be entitled to a price reduction or a refund. This reflects the order of remedies the law gives consumers in the UK and the EU; it does not restrict your statutory rights, and it does not require you to wait indefinitely for a fix.

13. Liability

13.1 What we never exclude

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by sections 9 to 11 of the Consumer Rights Act 2015 where they apply, or for anything else that cannot lawfully be limited or excluded.

13.2 What we are not liable for

Subject to 13.1, we are not liable for:

loss or corruption of your recordings, scripts or projects. They are stored on your device and we hold no copy. Keeping backups is your responsibility;
any consequence of your relying on AI-generated content without verifying it;
any claim arising from a recording you made, or from content you published, including claims by people who appear or are heard in it;
the acts, omissions, availability, pricing or policies of Apple, our AI provider, or any other third-party service;
any change to the AI provider, model or model version, or to output quality;
any loss caused by your breach of these Terms, or by your use of the App in a way we have not authorised;
unauthorised access to your device, or use of the App by anyone you allowed to use your device;
loss of profit, loss of revenue, loss of business, loss of contracts, loss of anticipated savings, loss of goodwill or reputational harm, or any indirect or consequential loss, however arising.

13.3 Personal use

The App is intended for personal use. If you use it for business, commercial or professional purposes, you do so at your own risk, and to the fullest extent permitted by law we have no liability to you for any business loss — including the losses listed in the final bullet of 13.2 — whether or not we were aware that such loss was possible.

13.4 Cap

Subject to 13.1, our total aggregate liability to you for all claims arising in any 12-month period, whether in contract, tort (including negligence), misrepresentation, restitution or otherwise, is limited to the greater of:

the total amount you paid us, or paid Apple for the App, in that 12-month period; and
£100.

13.5 If you are a consumer

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or of our failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable. Loss or damage is foreseeable if it is obvious that it will happen, or if we and you both knew it might happen at the time you entered into this agreement. Nothing in 13.2, 13.3 or 13.4 applies to you to the extent the law does not allow it.

14. Your indemnity

To the extent permitted by law, and subject to Section 14.2, you agree to indemnify us and hold us harmless against any claim, demand, proceeding, loss, liability, damages, cost or expense (including reasonable legal fees) that we suffer or incur arising out of or in connection with:

your breach of Section 3 (licence restrictions), Section 5 (AI features) or Section 6 (acceptable use);
any recording you make or content you publish, including any claim by a person appearing or heard in it, or any claim of defamation, infringement, or breach of privacy or publicity rights;
personal data about other people that you submit to the AI features;
your use of the App for any unlawful purpose;
any fraudulent or dishonest act by you in connection with purchases, refunds or entitlements.

14.2 If you are a consumer, this indemnity applies only where the claim arises from your deliberate, dishonest, reckless or unlawful act or omission, or from your serious breach of these Terms. It does not apply to anything arising from our own breach, negligence or failure to use reasonable care and skill, and it does not limit your statutory rights.

We will tell you promptly of any claim we intend to rely on this section for, and we will not settle such a claim in a way that admits fault on your part without consulting you.

15. Force majeure

We are not liable for any failure or delay in performing our obligations caused by events outside our reasonable control, including acts of God, natural disaster, epidemic, war, civil unrest, terrorism, industrial action, failure of public or private telecommunications networks, failure of internet or cloud infrastructure, cyber attack, sanctions, changes in law, or the act, omission, failure or withdrawal of service by any third-party provider we depend on.

If such an event continues for more than 30 days and prevents us from providing the App, either of us may end this agreement, and we will refund the unused portion of anything you have prepaid.

16. Governing law and disputes

These Terms and any dispute arising from them or their subject matter are governed by the law of England and Wales, excluding its rules on conflict of laws, and the courts of England and Wales have exclusive jurisdiction.

If you are a consumer, this does not deprive you of the protection of the mandatory consumer law of the country where you live, and you may bring proceedings in the courts of that country. Consumers in the EU can also use the European Commission’s online dispute resolution platform.

Before starting formal proceedings, we ask that you contact us and give us 30 days to try to resolve the matter. This does not prevent either of us from seeking urgent injunctive relief, or you from exercising any statutory right.

17. Apple

These Terms are between you and us, not with Apple. Apple is not responsible for the App or its content. You acknowledge that:

Apple has no obligation to provide maintenance or support for the App;
if the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation;
Apple is not responsible for addressing any claim by you or a third party relating to the App, including product liability claims, claims that the App fails to conform to a legal requirement, and claims under consumer protection or privacy law;
Apple is not responsible for investigating, defending, settling or discharging any third-party claim that the App infringes intellectual property rights;
you confirm that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and are not on any US Government list of prohibited or restricted parties;
Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you.

18. General

Entire agreement. These Terms and the Privacy Policy are the whole agreement between us about the App and replace any earlier version. You confirm that you are not relying on any statement, promise or representation that is not set out in them. This does not exclude liability for fraudulent misrepresentation, or any liability we cannot exclude by law.

Severability. If any provision is found unenforceable, it is severed and the rest continues in force. Where possible, an unenforceable provision will be read down to the extent needed to make it enforceable rather than removed.

No waiver. If we delay in enforcing a right, or do not enforce it, we do not give it up.

Assignment. You may not transfer or assign your rights under these Terms, or share your entitlement. We may assign or transfer ours to a group company, or in connection with a sale, merger or reorganisation of our business, provided your rights are not reduced; we will tell you if that happens.

Third parties. Except for Apple under Section 17, no one other than you and us has any right to enforce these Terms.

Notices. We may give you notice through the App, or by any contact details you have given us. You should give us notice by email at the address below.

Language. These Terms are written in English. Any translation is for convenience, and the English version governs.

Business users: notice of defects and time limit for claims. If you are not a consumer:

you must notify us of any defect in the App within 30 days of the date on which you discovered it, or could reasonably have discovered it, failing which the App is deemed accepted in respect of that defect; and
any claim you bring against us must be started within 12 months of the date you first became aware, or ought reasonably to have become aware, of the facts giving rise to it.

Neither of these applies to consumers, whose statutory limitation periods are unaffected.

19. Contact

New Level Apps LP
85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT
Registered in England and Wales, LP023145

Email: support@slateteleprompter.com